HexaEight Mobile App Tutorials

How To Register and Create Your First Login Token

This tutorial shows how to register your email address in HexaEight Authenticator App and generate your first login token using your Mobile and accessing a QR Code from your Inbox which is displayed on your Laptop

This tutorial shows how to register your email address in HexaEight Authenticator App and generate your first login token just using your Mobile assuming you have access to your Email Inbox from your Mobile Phone

How To Authenticate using Email Login Token

This tutorial shows how to login into a Demo website using your Email Login Token which acts as an Authentication Token. This same procedure can be followed to login to any website or application that displays a HexaEight QRcode.

This tutorial shows how to login into a Demo website that is accessible directly in your Mobile Browser using your Email Login Token which acts as an Authentication Token. This same procedure can be followed to login to any website or app that displays a Scan QR Code Button below HexaEight QR Code.

Forgot Password?

This tutorial will showcase the steps that you need to perform in case you forget the password that was used for the Login token.

How to Generate a Resource Login Token

This tutorial showcases the steps to be followed to create a Login Token that can be used by your Resource Applications or Servers to prove ownership or can also be used to generate JSON Web Tokens

Registration Tutorial - Step By Step

Follow the below Steps to Register your EMail Address and Generate an Email Login Token that can be used for Authentication.


Step 1

Open HexaEight Authenticator App and Tap on
Create New Vault

Step 2

Enter a Valid Email Address and Tap on the Save Button to create the Vault.

Step 3

Tap on the Vaults tab located at the bottom of the screen as shown above.

Step 4

Now Tap on the Vault that shows the Email Address like shown above

Step 5

Tap on the EMail Button as indicated in Red Circle To Generate a QR Code to be sent to your Email Address.

Step 6

A question should popup asking you to confirm if you want to process the request. Tap YES to proceed.

Step 7

You should see a message confirmation stating that the request was submitted successfully. Tap OK

Step 8

Press the back button on your Mobile to take you back to the Vaults screen as shown above and repeat Step 4

Step 9

You should see a Email Token Request in the Vault which confirms the request was processed successfully.

Step 10

Lets now set a Strong Password for the Vault. Enter a  new password as shown above and Tap the Set Password.

Step 11

You should see a message confirmation stating that the password was set successfully. Tap OK

Step 12

Visit your EMail Provider and look for an Email from HexaEight Support team in the Inbox

Remember to check the Spam folder as well  in case you cant find the email.  Please be patient because this Email can take anywhere between 1 and 3 minutes to arrive in your Inbox after completing Step 7




Step 13

If you are using a Laptop or Desktop to View the email received from HexaEight, proceed to Step 14

But if you are using the same mobile that contains the HexaEight Authenticator App to view the Email, watch this video to learn how to create the Email Login Token

Step 14

Tap on the Email Token Request Card to Initiate the QR Code Scanner to scan the QR Code present in your Inbox

Step 15

If you are prompted for Camera Permission, Tap Allow and then Scan the QR Code present in HexaEight Email 

Step 16

You will now be asked to confirm, to overwrite the existing Login token present in your Vault. Tap YES to proceed.

Step 17

A message indicating the Login Token was saved successfully would pop up. Tap OK

Step 18

Press the Back Button in the App to take you back to the Vaults screen as shown above.

Step 19

Tap on the Email Address to view the newly received Email Login Token

Step 20

You can see that the newly saved Email Login Token is visible in the Vault 

Registration Tutorial - Watch Video

Watch this live Video which show the process to create your Email Login Token.  There might be situations when the Generation of an Email Login Token will fail due to network issues or unknown reasons, but you can try the same process again.  Remember that Emails take anywhere between 1 to 3 minutes to arrive in your Inbox, so DO NOT Generate Multiple Registration Requests, since the maximum number of only 3 registration requests are allowed per day for any valid email address. 

Youtube Video

This concludes the tutorial on the Registration process. If you wish to test your Email Login Token, you can follow the next section which outlines the Authentication process.

Authentication Tutorial - Step By Step


Step 1

Open HexaEight Authenticator App and Tap on Vaults Screen located at the bottom 
of the screen


Step 2

Now Tap on the Vault that shows the Email Address . This should open the Vault Detail Page.

Step 3

In the Password section type the same password that you used during registration process and TAP Set Password.
















Step 4

This message confirms that the Password associated with this vault has been set successfully. TAP OK to proceed.







Step 5

We assume you wish you try out the demo from your laptop or desktop.  If so, visit our our DEMO SITE and proceed to the next step.



However, if you wish to use your Mobile to visit the Demo Site and Login using HexaEight App, Click  Here to Watch the Video on how to perform the Authentication process using your Mobile.





Step 6

Tap on the Email Login Token to Initiate the QR Code Scanner. If you are asked for Camera permission Tap ALLOW. 





Step 7

Scan the QR Code displayed on the Website and a confirmation dialog will be displayed. TAP YES 

Step 8

You will see that your login request was processed. Wait for about 10 seconds, the Demo website should automatically log you in and show you that you have logged in successfully as below.

Problems during login

In the event the browser does not automatically log you in, you may want to reload the page and retry the login process by scannng the new QR Code, if it still doesnt work, then close the browser session and open a new one.

If you still need assistance, use the below link to reach us, so that we can help you out.

This concludes the Tutorial on how to authenticate using  your Email Login Token.


The below video show cases how to login to our Demo Site if you are using a Mobile browser to view the Demo Website and use HexaEight Authenticator App on the same mobile 

Authentication Tutorial - Watch Video

Youtube Video

The Demo Website has a Scan QR Code button, which will help you to Scan the QR Code from your Mobile, and you can Switch to the HexaEight Mobile App and tap the Email Login Token, that will instantly process your Scanned QR Code.


This concludes the Authentication Tutorial Process

Forgot Password Tutorial

  • Forgot your Password? - In the event you forget the password associated with a login token, the first step you will need to perform is to delete the Email Login Token
  • How To Delete an Email Login Token - Swipe up in iOS or Double TAP in Android Phones on the Email Login Token and you will be prompted with a confirmation message if you wish to delete the Login Token, Tap YES and the Email login token should be deleted, you may need to press the back button on your mobile and re-enter the vault for the Authentication tokens to get refreshed.
  • How To Delete an Email Login Token Request - Follow the same process to delete a Email Login Token Request.
  • Get a New Login Token - Use the same Registration process to obtain a new Login token and do not forget to remember your password.

Tutorial on How To Generate Resource Login Tokens

Youtube Video

Contact Us

If you have any questions or issues you can Raise a Request or Submit a Ticket and we will be able to assist you.



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